Contact Us

E-Filing Service Counter
To assist taxpayers especially on e-Filing service, IRBM has opened an e-Filing service counter at every branch nationwide.
Please contact the nearest IRBM branch for your e-Filing consultation.

Telephone service
Please provide us with your full name, income tax number and telephone numbers when you contact us through phone.
Operational hours:
Mondays to Fridays
8.00 am to 5.00 pm

Peak Hours at LHDNM Customer Service Centre 1-800-88-5436 (LHDN).
To facilitate communication via our 1 300 88 3010 telephone service, please be informed that our telephone service peak hours are from 09.30am to 12.30 pm and 2.00 pm to 4.30 pm daily. You may encounter some difficulties in contacting us during this period.

Customer Service Centre telephone number:

Toll Free line  1-800-88-5436 (LHDN) 
  Press 1 (Malay) 
  Press 2 (English)
   Press 3 (e-Filing)

If you face difficulties contacting our Customer Service Centre during the peak periods, please contact the nearest IRMB Branch for assistance. Kindly be informed that, telephone conversation will be recorded for a quality assurance and training purposes. IRBM Call centre Interactive Voice Response (IVR) Guide

Please click here to obtain our IRBM Call centre Interactive Voice Response (IVR) Guide.


 Application of Pin Number Via E-mail.
For e-filing PIN application via e-mail can be made using Customer Feedback Form. Please note choose feedback category as ?Application? during your submission and attached you identification document.
Click here to submit your application.